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Connectivity issues to the corporate network, including VPN and remote access happen all the time. The reasons are varied and many — too many to list remedies for all of them, but there are a few checks you might want to look into before contacting your IT support team. 

Common resolutions include: 

1. Check you are connected to the internet
2. Verify your login credentials for the network are correct
3. The network is under maintenance (check your email for notification)
4. Check your firewall and software security settings are not denying you access (this can sometimes happen after an update)
5. Clear browser cache and cookies
6. Check your VPN client is installed and correctly configured
7. Try accessing the network from another device
8. And if all else fails, turn your computer off and turn it on again (hey, you never know, sometimes it works!) 

1. Oftentimes, slow computer performance can be resolved by closing energy-zapping programs like editing software. Too many open internet browsers and file transfers also slow down your computer.

2. Use Task Manager on Windows or Activity Monitor on macOS to identify processes or applications that are consuming excessive CPU or memory. You can end or restart problematic processes from here.

3. If your on-board storage space is full, this also slows down your computer. Move data to cloud storage or on to an external hard drive. 

When you receive an email from an unknown sender or an email that looks remotely suspicious (think spoof emails), you should exercise caution and avoid clicking any links or downloading attachments. 

The best course of action is to delete them. But emails you think are borderline dangerous but could be safe, should be reported to your IT support team for further clarification. We can check to see whether any malware can be detected on the file and open any attachments or links in a safe environment.